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Leader Tools: Communication and Conflict

The articles below contain a series of models, tools and content to help leaders engage and communicate proactively, as well as help resolve conflict when communication breaks down. These frameworks and tools help us center our teams in interactions to receive our messages and those of others.

How to wisely wield the power of leadership

As leaders, we often hold positional power that influences how our messages are interpreted. Others create meaning through what we say (or don’t) and how we say it. Click on the image to learn more about influencing how our spoken and unspoken communications are received.
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It’s not about you

Our mindset going into a conversation can make all the difference in how we approach interactions. When we lead people, situations and conflict are almost never about us, but about those we lead. Click on the image for an example of how to center others in our engagement.
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3 key messages in leadership communication

In our communications, particularly as they related to change, considering the perspective of our audience is key to their ability to receive our message. Click on the image to learn more about the me-we-us framework to effective communications.
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Find the “and”

We all bring a unique perspective to our work, shaped by our experience, culture, and knowledge. Rarely do any of us have the single “right” opinion or solution. Click on the image to learn more about bringing diverse perspectives together to find the “and.”
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All leadership starts from within. To lead others through transformative change, we first need to lead ourselves. LeadershipVITAE is here to help.

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